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FAQs

  • What is your shipping policy?

Orders are shipped within 1 business day. During checkout, you will receive live rates for shipping based on your order weight and the shipping address. This ensures you will never over pay for shipping! You will have the ability to choose among available shipping speeds based on your order. The shipping speed you choose is how long your package will be in transit after it leaves Kaleidoscope. 
  • What is this store's return and refund policy?

    I am proud to offer a generous return and refund policy. If you are unsatisfied with your order in any way, you may request a refund within 30 days of receiving your order. I will accept returns of unused, unopened products within 30 days of receiving your order. You will be provided with a free shipping label once the return is authorized (within 2 business days). 

 

  • Are your products cruelty-free or vegan?

    Yes! I am proud to offer 100% cruelty-free and vegan products. The ingredients are listed on each product page for your convenience. If you have any questions about an ingredient, don't hesitate to use the contact from on our site or email us at hello@kaleidobath.com.

 

  • Are your products natural?

    I do have some all natural bath bombs (inventory varies). However, being all natural is not our primary target. Natural pigments, for example, often have odors that are hard to mask (sulfur based) and are more frequently apt to stain tubs or not tint the water properly. Therefore, we use what we can to provide bath bombs of unbeatable quality. We do diligent research before choosing any ingredient that goes into our products. We also stay up to date with industry news and if an ingredient is questionable, we substitute it with something that is certainly safe. The ingredients are listed on each product page for your convenience. If you have any questions about an ingredient, don't hesitate to use the contact from on our site or email us at hello@kaleidobath.com.

 

  • Do you offer samples?
Due to the high request of samples, we cannot offer samples on a regular basis. However, we may have promotional periods where samples are available for a limited time.

  • Will your products stain?

    Our products should not stain your tub. To avoid a ring around the tub, be sure to bathe in a freshly clean tub. If you get a ring around the tub, it should easily wipe away. Please note, some bath bombs may stain fabrics. If you need further info, please read this blog post

 

  • Do you accept custom orders?

    Unfortunately, due to high sales volumes, I do not. 

 

  • Do you offer wholesale? Do you have discounts for bulk orders?

    At this time, I do not. 

 

  • I am an influencer/blogger/fellow biz owner and would love to collaborate.

    Great! Please email the following to vanessa@kaleidobath.com or use the contact form on the website:
  1. Your Name and Location
  2. Your Idea
  3. Your Blog/Social Media/Website
  4. Your Business Name or Alias for Influencers/Bloggers
  5. Your Niche

*Please note that while I would love to accept every collaboration offer, I cannot. However, I will respond to all inquiries within 48 hours. Particularly, I am looking for those that have a similar audience.

Biz Owners: Please note that your product will need to be cruelty-free and vegan (if applicable). Also, at this time I am not interested in Instagram Loop giveaways. I prefer to collaborate with fellow businesses that are established and they must have great rapport with their community. Excellent product quality is also a must. 

Influencers/Bloggers: I absolutely welcome micro-influencers to pitch a collaboration idea. While I do prefer to collaborate with those that have a total following of at least 5k on a single platform, I will certainly consider those that have less. What is most important is that you have great engagement. Also, I am particularly looking for those with unique personalities that shine through their social media/blogs!

**Important: I cannot collaborate with those that do not share the same views as being open to diversity within the beauty community. I and my company support people from many backgrounds. Please note that how you manage and respond to your community of followers is also incredibly important. I am only seeking collaborations with those that stand against cyber bullying; especially when it comes to race, religion, sexual orientation, gender identity, and so forth. 

  • Do you have an affiliate program? Yes! The Affiliate Program is a great addition to any collaboration or is great for those that wish not to pursue a full-on collab with Kaleidoscope. It is also a great alternative for those that are rising stars in the influencer/blogging industry that don't quite have the traffic for a collaboration yet. If you don't classify yourself as an influencer and just want to earn money while referring us to your friends and family, it may be a great fit for you as well. You can read more and apply here: Kaleidoscope Affiliate Program